Feeding America Eastern Wisconsin
  • - Development and Communications
  • Milwaukee, WI, USA
  • 15.00
  • Hourly
  • Part Time

Volunteer Program Specialist
Part-Time Position - 20-25 hours per week
M-F 8:30 – 12:30 with some Saturdays

 

You'll lead our volunteer groups from the time they arrive until they leave at the end of their shift. You'll do an orientation, answer questions, and foster a welcoming, productive, and safe environment where they feel valued and respected. Your domain will be our volunteer center and you will assist the volunteers as they complete a variety of activities including sorting, boxing, quality checking, and/or labeling the product we receive for distribution.

 

Your Responsibilities Will Include:

  • Leading, assisting, and stewarding volunteer groups by taking photos, conducting debriefing sessions, saying thank you, and inviting them to return.
  • Answering questions about our mission and organization, talking about how we serve the community and explaining how their efforts make it possible for us to fulfill our mission.
  • Overseeing quality control to ensure the product the volunteers work with meets food safety standards.
  • Projecting and determining appropriate volunteer activities for incoming groups and individuals.
  • Acting as the backup for the Volunteer Engagement Coordinator.
  • Setting up, coordinating, and cleaning up after each group and maintaining an organized volunteer center.

Our Requirements:

  • High School Diploma or GED
  • Ability to work a schedule of 20-to-25 hours a week, primarily M-F 8:30 – 12:30 including some Saturdays and can include holidays
  • Ability to work in a warehouse environment and consistently bend, twist, climb, kneel, squat, sit, stand, reach above shoulders, and lift 20-to-50 pounds
  • Ability to stand and walk on a concrete surface for the majority of the work day
  • Ability to actively engage large groups of diverse individuals
  • Ability to work independently, take initiative and meet high expectations
  • Exceptional communication skills and impeccable customer service focus
  • Strong training skills
  • Outstanding interpersonal skills to establish and maintain good working relationships with internal and external contacts
  • High degree of tact, diplomacy, and discretion, with an emphasis on professionalism
  • Ability to obtain ServSafe and HAACP (Hazard Analysis and Critical Control Points) certification within three months of hire
  • Proficiency in MS Office Suite and database programs
  • Ability to actively engage large groups of diverse individuals
  • Ability to work evenings, weekends and holidays as needed

 

Feeding America Eastern Wisconsin is committed to fostering diversity in our workplace. Diversity is an inclusive concept and encompasses, without limitation, race, color, ethnicity, gender, sexual orientation, religion, nationality, age, or disability. Equal Opportunity Employer.

Feeding America Eastern Wisconsin
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